Free Shipping Over $99 | Lifetime Warranty

Shipping

SHIPPING POLICY

Upon confirmation of payment your item will be processed for shipment within 2 business days. A tracking code will be issued to the email you registered with. Average North American shipping time is 3-5 business days. For international shipments, expect a 12-21 business day delivery time. Please note that shipping upgrades are available — cost and shipping time will be quoted at checkout based on your location.

Vitaly Design Ltd. will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact us at: info@vitalydesign.com.

 

SHIPPING RATES*:

Canada: Purchases up to $99, receive a flat rate of $8.00

Canada: Purchases over $100, receive free shipping

United States: Purchases up to $99, receive a flat rate of $6.00

United States: Purchases over $100, receive free shipping

International Tracked: Purchases up to $99, receive a flat rate of $10.00

International Tracked: Purchases over $100, receive free shipping

Express Shipping Also Available (Rates may vary)

*Overweight packages are subject to different shipping rates. For an accurate shipping quote, add items to your cart, check out, and enter your shipping information.

 

Duties:

ANY CUSTOMS OR IMPORT DUTIES ARE CHARGED ONCE THE PARCEL REACHES ITS DESTINATION COUNTRY. THESE CHARGES MUST BE PAID BY THE RECIPIENT OF THE PARCEL. WE ARE IN NO WAY RESPONSIBLE FOR DUTIES YOU ARE CHARGED AS THEY ARE COMPLETELY OUT OF OUR CONTROL.

Tracking # for your order:

After checkout, a tracking number will be sent to the email address provided on your order. We do our best to process all items for shipment within two business days of receiving the order. Please note that for US shipments it sometimes takes two days to cross the border from Canada, and the tracking code will not start updating until the package has reached the USA.

USPS Tracking — Delay in Updates:

The tracking provided with your order is correct! Please note that the package must first travel from Toronto to New York to get to the first USPS sorting facility. Once it has been scanned in with USPS, you will then see your tracking code activate and begin to update.